Privacy Notice on the Processing of Personal Data

1. Data Controller

Björn Tech Mühendislik Pazarlama İthalat ve İhracat Ltd. Şti. (the "Company"), acting as data controller, is located at Acıbadem Mah. Derin Sok. A Blok No:8 A İç Kapı No:150 Kat:26, 34660 Üsküdar/İstanbul, Türkiye.

2. Personal Data Processed

If you fill in the contact form, the following personal data are processed:

• Identity data: first and last name.
• Contact data: email address, telephone number.
• Customer transaction data: company name, subject and content of your message.
• Transaction security data: technical records generated when the form is submitted, such as IP address, date/time and browser information.

3. Purposes of Processing

Your personal data are processed for the purposes of:

• answering and resolving the requests, questions and complaints you submit,
• preparing offers and carrying out pre-contractual processes,
• managing customer relationships and conducting communication activities,
• ensuring information security processes and transaction security.

4. Legal Grounds and Method of Collection

Your personal data are collected through the contact form on our website by fully or partly automated electronic means and are processed on the following legal grounds set out in Article 5 KVKK:

• processing of the personal data of the parties to a contract is necessary, provided that it is directly related to the establishment or performance of that contract (Article 5(2)(c) KVKK),
• processing is mandatory for the data controller to fulfil its legal obligation (Article 5(2)(ç) KVKK),
• processing is mandatory for the legitimate interests of the data controller, provided that it does not harm your fundamental rights and freedoms (Article 5(2)(f) KVKK).

5. Transfer of Personal Data

Your personal data may be transferred:

• to our hosting, infrastructure and IT service providers in the course of answering your request and providing our services,
• where necessary to meet your request, to the manufacturers and suppliers whose authorised representative we are,
• to authorised public institutions and organisations where required by law.

Where the servers of our website and email infrastructure are located abroad, your personal data are transferred abroad in accordance with the procedures and principles set out in Article 9 KVKK (including the statutory transfer mechanisms such as adequacy decisions, standard contracts or undertakings).

6. Retention Period

Your personal data are retained for as long as required by the processing purposes set out above and for the limitation periods provided for in the applicable legislation. Once the retention period ends, your personal data are deleted, destroyed or anonymised in accordance with KVKK and the related regulations.

7. Rights of the Data Subject (Article 11 KVKK)

As a data subject, you have the following rights under Article 11 KVKK:

• to learn whether your personal data are processed,
• to request information if your personal data have been processed,
• to learn the purpose of processing and whether the data are used in accordance with that purpose,
• to know the third parties to whom your personal data are transferred in Türkiye or abroad,
• to request the rectification of your personal data if they are incomplete or inaccurate,
• to request the deletion or destruction of your personal data under the conditions set out in Article 7 KVKK,
• to request that the rectification, deletion or destruction be notified to the third parties to whom your personal data have been transferred,
• to object to a result against you arising from the analysis of the processed data exclusively by automated systems,
• to claim compensation for damages if you suffer loss due to the unlawful processing of your personal data.

8. Application Method

You may submit your requests in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller:

• In writing: by a petition bearing your wet signature sent to "Acıbadem Mah. Derin Sok. A Blok No:8 A İç Kapı No:150 Kat:26, 34660 Üsküdar/İstanbul",
• By email: to info@bjoerntech.com from the email address you have previously notified to us and that is registered in our system,
• Secure electronic signature / KEP: using your secure electronic signature, mobile signature or registered electronic mail (KEP) address.

Your application must include your first and last name, signature (for written applications), Turkish ID number (nationality and passport number for foreign nationals), residential or workplace address, email address and the subject of your request. Your request will be concluded free of charge as soon as possible, depending on its nature, and within 30 (thirty) days at the latest.